[av_section min_height=’100′ min_height_px=’630px’ padding=’huge’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=» bottom_border_style=» scroll_down=’aviaTBscroll_down’ custom_arrow_bg=» id=» color=’main_color’ custom_bg=» src=’https://www.phcs.cl/wp-content/uploads/2020/05/person-using-white-desktop-computer-3740212.jpg’ attachment=’630′ attachment_size=’full’ attach=’parallax’ position=’top center’ repeat=’stretch’ video=» video_ratio=’16:9′ overlay_enable=’aviaTBoverlay_enable’ overlay_opacity=’0.8′ overlay_color=’#005095′ overlay_pattern=» overlay_custom_pattern=» av_element_hidden_in_editor=’0′] [av_one_fifth first] [/av_one_fifth][av_three_fifth min_height=» vertical_alignment=» space=» custom_margin=» margin=’0px’ padding=’0px’ border=» border_color=» radius=’0px’ background_color=» src=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [av_heading heading=’ENTREVISTAS DE PROFUNDIZACIÓN’ tag=’h1′ style=’blockquote modern-quote modern-centered’ size=’40’ subheading_active=» subheading_size=’15’ padding=’10’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=» av-small-font-size-title=» av-mini-font-size-title=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»][/av_heading] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#ffffff’ custom_margin_top=’40px’ custom_margin_bottom=’40px’ icon_select=’no’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’] [/av_three_fifth][av_one_fifth min_height=» vertical_alignment=» space=» custom_margin=» margin=’0px’ padding=’0px’ border=» border_color=» radius=’0px’ background_color=» src=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [/av_one_fifth] [/av_section] [av_section min_height=» min_height_px=’500px’ padding=’huge’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ id=’values’ color=’main_color’ custom_bg=» src=» attachment=» attachment_size=» attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=» video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=» overlay_pattern=» overlay_custom_pattern=»] [av_one_fifth first] [/av_one_fifth][av_three_fifth min_height=» vertical_alignment=» space=» custom_margin=» margin=’0px’ padding=’0px’ border=» border_color=» radius=’0px’ background_color=» src=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [av_heading heading=’Las entrevistas se focalizan en preguntas abiertas, lo que permite a los clientes expresarse con mayor libertad y entregar detalles respecto de sus decisiones de compra Permite identificar la Causa Raíz de los problemas que llevan a la insatisfacción de algunos de sus Clientes con el fin de corregirlos’ tag=’h1′ style=’blockquote modern-quote modern-centered’ size=’25’ subheading_active=» subheading_size=’15’ padding=’10’ color=» custom_font=» av-medium-font-size-title=» av-small-font-size-title=» av-mini-font-size-title=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»][/av_heading] [/av_three_fifth][av_one_fifth min_height=» vertical_alignment=» space=» custom_margin=» margin=’0px’ padding=’0px’ border=» border_color=» radius=’0px’ background_color=» src=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [/av_one_fifth][av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#000000′ custom_margin_top=’70px’ custom_margin_bottom=’70px’ icon_select=’no’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’] [av_one_third first] [av_font_icon icon=’ue84c’ font=’entypo-fontello’ style=» caption=» link=» linktarget=» size=’110px’ position=’center’ color=’#378ce8′ admin_preview_bg=»][/av_font_icon] [av_hr class=’default’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=» custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=» icon=’ue808′ av-desktop-hide=» av-medium-hide=» av-small-hide=» av-mini-hide=»] [av_textblock size=» font_color=» color=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]

CUESTIONARIOS PERSONALIZADOS

Se construyen en función de las necesidades y objetivos de cada cliente y del tipo de interacción o proceso que deseen evaluar. También podemos utilizar cuestionarios predefinidos en caso que ya se hayan aplicado con anterioridad

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ENCUESTAS TELEFÓNICAS, PRESENCIALES Y ONLINE

Utilizamos el canal más adecuado según los requerimientos de cada estudio en particular. Esto se analiza para cada proyecto y se busca maximizar la cantidad de información que se puede levantar durante el estudio, sujeto a las restricciones presupuestarias que existan para cada proyecto

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PLATAFORMA DE REPORTES EN LÍNEA

Nuestra plataforma de reportes en línea nos permite desplegar resultados en tiempo real y crear vistas personalizadas para cada grupo de interés que necesita conocer los resultados. En general se utiliza para estudios tipo «tracking» donde se aplica una encuesta en múltiples ocasiones durante un período de tiempo prolongado

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